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5.0 GNW Treasure Minato
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Views: 504 ｜ Replies: 2
i recharged but didn't receive my ingots

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Fury177
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 9
On 2021-04-01 14:43:45 ｜ Show this Author Only ｜ Descending Order
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i recharged 8500 ingots but i just got 5000 ingots

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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2021-04-02 01:03:54 ｜ Show this Author Only
2＃

Hello,
Any errors in ingot redemption have to be handled through Customer Support. Here is the link.

https://support-center.oasgames.com/

Be aware that you will need to show screenshots of your bank statements for this transaction. Thanks!
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