bug or 1 april fish ?

5.0 GNW Treasure Minato

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[ Bugs ] bug or 1 april fish ?

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Acquahitomica Registered: 2019-11-14 Topics: 5 Posts: 18 On 2021-04-01 13:54:46 ｜ Show this Author Only ｜ Descending Order 1＃ Go To sorry for my english... i think Oasis give us 1 April fish , reset both monthly cards ( monthly card normal and monthly card platinum) this was happened : tonigth 2021-04-01 02:00 server hour about after crash the game i relog and appear the benefit hall and show that i have both cards to claim ( i mean that are both alive so dont was expired ) but relog after 06:00 server time ( due the server maintenance ) i see both cards expired. and i have 2 accounts and both cards have same day life, so 4 cards total was expired but not was the time today so now i cant claim the daily 50 + 100 coupon in both account some other player happened same thing , bug or april fish ? Reply

Cynthia-chan

Registered: 2021-01-27
Topics: 3
Posts: 10

On 2021-04-01 14:19:27 ｜ Show this Author Only

2＃

I reccoment u create cs ticket or just straight up sue the crap out of em well just 40$

Tachibana Saeko

Registered: 2017-07-24
Topics: 23
Posts: 1894
Moderator

On 2021-04-02 01:02:05 ｜ Show this Author Only

3＃

Hello,
If there is an error with claiming your coupons, you will need to contact the customer support department to get those coupons back. Here is the link.

https://support-center.oasgames.com/

Thanks!

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