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error recharge

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  • Registered: 2018-08-18
  • Topics: 8
  • Posts: 3
On 2021-03-03 19:37:32Show this Author OnlyDescending Order
1# Go To

i cant recharge this morning it said Get payment session failed


am i the only one ?????


  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 08:34:03Show this Author Only
2#

Hello, what recharge method are you trying to use? Are you trying to recharge via browser or miniclient? Can you show me a screenshot of the error? Also, for future notice, please only create one post.

Also, I will be closing the other duplicate threads, and leaving this one open. What server are you trying to recharge on? And what region?




This post was last edited by tylermotoki on 2021-03-04 08:34:54.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 13
On 2021-03-04 10:36:30Show this Author Only
3#

Mini client recharge visa canada but they dont show me the page to enter my card number i miss 2000 ingot to reach the requirement in this quest :( plz helprechargeevent great plate

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 10:42:38Show this Author Only
4#

If you close the tab that shows "channel.oasispay" and open the tab that says "Recharge Center" you should be able to recharge there.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 13
On 2021-03-04 11:20:00Show this Author Only
5#
  • tylermotoki On 2021-03-04 10:42:38
  • If you close the tab that shows "channel.oasispay" and open the tab that says "Recharge Center" you should be able to recharge there.

i can see the page recharge i choose 2500 ingot click buy and that pupup me the white page whit Get payment session failed writed

i try on a navigator directely on the website same thing happened

idk why many ppl have the same problem

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 11:43:06Show this Author Only
6#

Are you trying to recharge through credit card? I just received confirmation that there are issues with this specific payment method, but should be okay through paypal.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 13
On 2021-03-04 11:45:32Show this Author Only
7#
  • tylermotoki On 2021-03-04 11:43:06
  • Are you trying to recharge through credit card? I just received confirmation that there are issues with this specific payment method, but should be okay through paypal.

yes credit card visa

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 11:47:01Show this Author Only
8#

Are you able to link that credit card to an electronic pay source, such as paypal?

  • Registered: 2021-03-03
  • Topics: 0
  • Posts: 1
On 2021-03-04 13:30:53Show this Author Only
9#
  • tylermotoki On 2021-03-04 11:47:01
  • Are you able to link that credit card to an electronic pay source, such as paypal?

how i can donate if recharge card don't work? im from Russia, and don't have paypal. Qiwi doesn't work too

  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 54
On 2021-03-04 20:37:12Show this Author Only
10#

pay pal also doesnt work. since we dont know, when the problem will be fixed, can you add the Naruto's Froggy, for the new week's event cycle?

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 13
On 2021-03-04 21:03:05Show this Author Only
11#
  • tylermotoki On 2021-03-04 11:47:01
  • Are you able to link that credit card to an electronic pay source, such as paypal?

notting work paypal or visa on navigator or mini client , i lost all my 9 GREAT PLATE GIFT PACK IV on last event no compensation gifted for that problem ..... l

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2021-03-04 22:40:15Show this Author Only
12#

same problem


  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 13
On 2021-03-05 00:28:48Show this Author Only
13#

I have the same problem...

Без име

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-06 12:24:50Show this Author Only
14#

Payment via credit card should be fixed now, please let me know if you are still experiencing this.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 13
On 2021-03-06 19:55:33Show this Author Only
15#

finish spend money on this game they never give a compensation gift for the bug notting i lost like 38000 Ingot / coupon

they dont care about us just want money TY oasis game i hope many ppl will do same thing as me :)

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-07 10:27:47Show this Author Only
16#

If you lost ingots due to this issue, please create a CS ticket and provide screenshots and a description of the issue to them.

https://support-center.oasgames.com/

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