error recharge

5.0 GNW Treasure Minato

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error recharge

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miseallin01@hot Registered: 2018-08-18 Topics: 8 Posts: 3 On 2021-03-03 19:37:32 ｜ Show this Author Only ｜ Descending Order 1＃ Go To i cant recharge this morning it said Get payment session failed am i the only one ????? Reply

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-04 08:34:03 ｜ Show this Author Only

2＃

Hello, what recharge method are you trying to use? Are you trying to recharge via browser or miniclient? Can you show me a screenshot of the error? Also, for future notice, please only create one post.

Also, I will be closing the other duplicate threads, and leaving this one open. What server are you trying to recharge on? And what region?

This post was last edited by tylermotoki on 2021-03-04 08:34:54.

S218-ImaHatake

Registered: 2017-07-24
Topics: 1
Posts: 13

On 2021-03-04 10:36:30 ｜ Show this Author Only

3＃

Mini client recharge visa canada but they dont show me the page to enter my card number i miss 2000 ingot to reach the requirement in this quest :( plz help event great plate

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-04 10:42:38 ｜ Show this Author Only

4＃

If you close the tab that shows "channel.oasispay" and open the tab that says "Recharge Center" you should be able to recharge there.

S218-ImaHatake

Registered: 2017-07-24
Topics: 1
Posts: 13

On 2021-03-04 11:20:00 ｜ Show this Author Only

5＃

tylermotoki On 2021-03-04 10:42:38
If you close the tab that shows "channel.oasispay" and open the tab that says "Recharge Center" you should be able to recharge there.

i can see the page recharge i choose 2500 ingot click buy and that pupup me the white page whit Get payment session failed writed

i try on a navigator directely on the website same thing happened

idk why many ppl have the same problem

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-04 11:43:06 ｜ Show this Author Only

6＃

Are you trying to recharge through credit card? I just received confirmation that there are issues with this specific payment method, but should be okay through paypal.

S218-ImaHatake

Registered: 2017-07-24
Topics: 1
Posts: 13

On 2021-03-04 11:45:32 ｜ Show this Author Only

7＃

tylermotoki On 2021-03-04 11:43:06
Are you trying to recharge through credit card? I just received confirmation that there are issues with this specific payment method, but should be okay through paypal.

yes credit card visa

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-04 11:47:01 ｜ Show this Author Only

8＃

Are you able to link that credit card to an electronic pay source, such as paypal?

asheplugz

Registered: 2021-03-03
Topics: 0
Posts: 1

On 2021-03-04 13:30:53 ｜ Show this Author Only

9＃

tylermotoki On 2021-03-04 11:47:01
Are you able to link that credit card to an electronic pay source, such as paypal?

how i can donate if recharge card don't work? im from Russia, and don't have paypal. Qiwi doesn't work too

Kits

Registered: 2017-07-24
Topics: 19
Posts: 54

On 2021-03-04 20:37:12 ｜ Show this Author Only

10＃

pay pal also doesnt work. since we dont know, when the problem will be fixed, can you add the Naruto's Froggy, for the new week's event cycle?

S218-ImaHatake

Registered: 2017-07-24
Topics: 1
Posts: 13

On 2021-03-04 21:03:05 ｜ Show this Author Only

11＃

tylermotoki On 2021-03-04 11:47:01
Are you able to link that credit card to an electronic pay source, such as paypal?

notting work paypal or visa on navigator or mini client , i lost all my 9 GREAT PLATE GIFT PACK IV on last event no compensation gifted for that problem ..... l

mitsukilbiki

Registered: 2017-07-24
Topics: 0
Posts: 1

On 2021-03-04 22:40:15 ｜ Show this Author Only

12＃

same problem

kostadin.i.niko

Registered: 2017-07-24
Topics: 3
Posts: 13

On 2021-03-05 00:28:48 ｜ Show this Author Only

13＃

I have the same problem...

Без име

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-06 12:24:50 ｜ Show this Author Only

14＃

Payment via credit card should be fixed now, please let me know if you are still experiencing this.

S218-ImaHatake

Registered: 2017-07-24
Topics: 1
Posts: 13

On 2021-03-06 19:55:33 ｜ Show this Author Only

15＃

finish spend money on this game they never give a compensation gift for the bug notting i lost like 38000 Ingot / coupon

they dont care about us just want money TY oasis game i hope many ppl will do same thing as me :)

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-07 10:27:47 ｜ Show this Author Only

16＃

If you lost ingots due to this issue, please create a CS ticket and provide screenshots and a description of the issue to them.

https://support-center.oasgames.com/

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