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error recharge

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  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 08:34:03Show All Posts
2#

Hello, what recharge method are you trying to use? Are you trying to recharge via browser or miniclient? Can you show me a screenshot of the error? Also, for future notice, please only create one post.

Also, I will be closing the other duplicate threads, and leaving this one open. What server are you trying to recharge on? And what region?




This post was last edited by tylermotoki on 2021-03-04 08:34:54.
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 10:42:38Show All Posts
4#

If you close the tab that shows "channel.oasispay" and open the tab that says "Recharge Center" you should be able to recharge there.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 11:43:06Show All Posts
6#

Are you trying to recharge through credit card? I just received confirmation that there are issues with this specific payment method, but should be okay through paypal.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-04 11:47:01Show All Posts
8#

Are you able to link that credit card to an electronic pay source, such as paypal?

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-06 12:24:50Show All Posts
14#

Payment via credit card should be fixed now, please let me know if you are still experiencing this.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-03-07 10:27:47Show All Posts
16#

If you lost ingots due to this issue, please create a CS ticket and provide screenshots and a description of the issue to them.

https://support-center.oasgames.com/

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