Hello,
Webeyes, I don't know what happened in your situation, but have you contacted the in-game Customer Support team, yet? They're the only ones that can affect this level of change or reimbur*t. Judging by your comment, that you had the problem and talked to someone the same day, I don't think you have, but I can't be sure? Please let me know.
Here is the link for the Customer Support team.

https://support-center.oasgames.com/

And please let me know if you have any further questions or need help with anything else. But as before, I, myself, and the other forum moderators are unable to refund in-game currency or items.

Hello,
BardockGine,

I don't know what happened in your situation, but have you contacted the in-game Customer Support team, yet? They're the only ones that can issue reimbur*ts to an account. Here is the link you c*e to contact them. Thanks!

https://support-center.oasgames.com/

P.S. In the future, please make your own thread for assistance, rather than hijacking someone else's. Thank you!