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oasis = scam

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 3
On 2021-01-14 18:22:20Show this Author OnlyDescending Order
1# Go To

hello, sorry for the outburst but oasis are scammers, until last night i had 20k this morning they disappeared, this is the second time that happens to me, the first time it was only 800 coupons, and i passed over it. this time a good 20k , and i turned my *, when the assistance told me that i spent it, but i did not buy anything and i did not receive any prizes

  • Registered: 2018-09-12
  • Topics: 48
  • Posts: 159
On 2021-01-14 18:26:43Show this Author Only
2#
you are not the first and the last one to whom they have removed the coupons, it makes the desire to play pass when these things happen, which have the nerve not to take their responsibilities and the fault is always ours ...

already the game has been mass abandoned, a lot of people have stopped, if they continue to do these injustices, there will still be little life naruto online
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 503
On 2021-01-14 22:21:19Show this Author Only
3#
  • Itachi58 On 2021-01-14 18:26:43
  • you are not the first and the last one to whom they have removed the coupons, it makes the desire to play pass when these things happen, which have the nerve not to take their responsibilities and the fault is always ours ...

    already the game has been mass abandoned, a lot of people have stopped, if they continue to do these injustices, there will still be little life naruto online

Yep, Same Here..Rambo San

  • Registered: 2018-09-12
  • Topics: 48
  • Posts: 159
On 2021-01-15 00:23:47Show this Author Only
4#
  • Esponix On 2021-01-14 22:21:19
  • Yep, Same Here..Rambo San

there are players who spend and are treated like fish in the face, what does it cost to oasis to return coupons removed because of them ... for bugs in some functions or events? what fault do the players have? who log in and find themselves deprived of their coupons ??? but if you talk to the support the fault is always ours, and they never did anything to help us, he is right to say it is a scam
  • Registered: 2018-04-25
  • Topics: 9
  • Posts: 449
On 2021-01-15 00:32:41Show this Author Only
5#

Unfortunately, Oasis' ToS says otherwise. I am so sorry that happened. Businesses use specific language in their ToS that minimizes, if not eliminates, their liability.

  • Registered: 2020-09-22
  • Topics: 46
  • Posts: 125
On 2021-01-15 03:35:46Show this Author Only
6#

Yeah same with me I had 1k and now im at 500

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2021-01-15 04:59:24Show this Author Only
7#

Hello,
Webeyes, I don't know what happened in your situation, but have you contacted the in-game Customer Support team, yet? They're the only ones that can affect this level of change or reimbur*t. Judging by your comment, that you had the problem and talked to someone the same day, I don't think you have, but I can't be sure? Please let me know.
Here is the link for the Customer Support team.

https://support-center.oasgames.com/

And please let me know if you have any further questions or need help with anything else. But as before, I, myself, and the other forum moderators are unable to refund in-game currency or items.
  • Registered: 2020-10-10
  • Topics: 60
  • Posts: 180
On 2021-01-17 14:00:00Show this Author Only
8#

I remember at night i cant get to the game and then the next morning i lose 1300 cps.no one know my account so what's the deal?

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2021-01-17 15:19:49Show this Author Only
9#

Hello,
BardockGine,

I don't know what happened in your situation, but have you contacted the in-game Customer Support team, yet? They're the only ones that can issue reimbur*ts to an account. Here is the link you c*e to contact them. Thanks!

https://support-center.oasgames.com/

P.S. In the future, please make your own thread for assistance, rather than hijacking someone else's. Thank you!
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