Hello,
Are you able to log into your account? Please let me know. Thanks!

Hello, then I am guessing that you received that error after you completed the password reset process? If so, sadly the only thing that you can do is to try it again.

As tylermotoki said, if you've accidentally locked yourself out of your account, you will need to try your best to remember what new password you put in. Try different versions of your new password you may have accidentally put in. Maybe you had the caps lock *on on, or maybe you pressed a key close to one of your keys.
Alternately, use the "Forgot password" *on to put in a ticket to customer support to reset your password.
In either case, please do not post your personal information on this public forum again.
Thanks!

so can you just pm me my pass ? cause forget password is not working i have already sent you ss above

No, because I do not have your password. You have to use the password retrieval system as outlined above.

OK, so originally it sounded like in your original post that you were changing your password, not that you were using the password retrieval system. Are you saying that you were using the password retrieval system, and that the screenshot you sent is the final result? That being the case, have you tried both your old and new passwords?

While you do that, I will forward this to the developers to see if they are aware of any bugs with the password retrieval system.

That is the final step of password retrieval.I have tried from 3 days still showing the same

Ropo, have you also tried using different browsers for the reset process? If this does not help, sadly the only thing that you would be able to do, is to restart the entire process over again, by contacting CS.