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[ Other ] I can not log into my account

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  • Registered: 2020-01-19
  • Topics: 1
  • Posts: 3
On 2020-10-13 17:49:58Show this Author OnlyDescending Order
1# Go To

Hello, I cannot enter my main account right now, this account is also my microsft account and in the evening I changed the phone operation of the microsoft account and my account was restricted for 1 month.

please looking forward to help from the naruto online team ! I can not login to the game

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 47
On 2020-10-13 20:27:41Show this Author Only
2#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
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On 2020-10-14 00:41:31Show this Author Only
3#

Hello,
To clarify, was your account blocked by Microsoft? If that is the case, they are the ones you need to contact to clear up this issue. If you are unable to log into that account, you may be unable to use it to log into your Naruto Online account. For this reason we recommend using the Bind Account option in the My Center section of your account profile to set your account up separate from your Microsoft account.
Again, you will need to contact Microsoft to get this issue resolved; we cannot unlock a lock that exists on their side.
Thank you, and please write back if I've misinterpreted your issue.

  • Registered: 2020-01-19
  • Topics: 1
  • Posts: 3
On 2020-10-14 21:37:37Show this Author Only
4#
  • Tachibana Saeko On 2020-10-14 00:41:31
  • Hello,
    To clarify, was your account blocked by Microsoft? If that is the case, they are the ones you need to contact to clear up this issue. If you are unable to log into that account, you may be unable to use it to log into your Naruto Online account. For this reason we recommend using the Bind Account option in the My Center section of your account profile to set your account up separate from your Microsoft account.
    Again, you will need to contact Microsoft to get this issue resolved; we cannot unlock a lock that exists on their side.
    Thank you, and please write back if I've misinterpreted your issue.

If I could log into my Naruto account, I could transfer it to another email

problem mcsft thinks me a thief I can't prove anything

The account has been restricted for a short period of 1 month and this period cannot be shortened.

I guess I'll have to wait for a month :(

actually i am waiting for email from naruto online support team for more than 1 day

I hope they help :(

  • Registered: 2020-01-19
  • Topics: 1
  • Posts: 3
On 2020-10-14 21:40:03Show this Author Only
5#

I could actually handle this microsoft but the confirmation message goes to my closed phone number


I can not reach any way because my number is closed





This post was last edited by 5634s3 on 2020-10-14 21:41:16.
  • Registered: 2020-01-13
  • Topics: 2
  • Posts: 32
On 2020-10-14 23:38:30Show this Author Only
6#

thank you to all naruto online team

I am grateful to the whole team

s-81933b9a91c543a280309b3b90018840a532efba-min

I got my account




This post was last edited by Kira_Yagami on 2020-10-14 23:39:44.
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