-
-
- Registered: 2020-04-12
- Topics: 6
- Posts: 11
1＃ Go ToSo my account kept getting banned a lot of times some of those times i had to pay a lot of money just to get it back and i didn't even charge back but now my account got banned and i know i didn't charge back but it's saying this: Dear player, the ammount of your refund is too high or you've been banned due to misconduct. Please contact support center! so i report this issue to the support again and at this point i have had just about enough of this so i just wanna know why this keeps happening and i want them to stop because i have my rights to play this game just like the others do and it not fair for them to keep banning my account and making me pay every time to get it back and i got screen shots to prove it. please contact me ASAP i have a lot of what you would call p2w ninja on my account and i paid a good amount of money for them.
-
-
-
- Registered: 2017-07-24
- Topics: 13
- Posts: 491
The only things I can think of is that someone else recharged on your account then disputed the charge. But if no one has ever logged into your account other than you, then that's probably not it. The other might be that your bank is reversing the charge, some banks are very aggressive in protecting people and will assume that too many payments means your account was compromised so they automatically reverse the charges, thinking that it was due to identity theft. You'll have to wait for CS to respond to find out for sure though. But you should contact your bank about the payments as well just to rule out that possibility in the mean time. And you should change your password and security info just in case your account is compromised.
This post was last edited by takosabi on 2020-10-07 12:01:21. -
Log in in order to Post. LOGIN | Register