CS doesnt work on weekends

But there has been plenty of weekdays after the last weekend.

Update: I finally got a answer. It seems support was just busy, since my case seems to go forward on... next monday. Waiting for that then. At least I now it's going forward now.

If there is something they need to check, that will take time, for sure this was the reason they didn't answer!

I'm giving a little update to my situation. Sorry if this soundslike a rant, but you should understan why I feel like this if you read this.

Support found out how my situation can be fixed. It should have taken less than a minute for me do do it after fiding out how. If I would have been allowed to do it. Because before I got an answer about what was meeded to be done, somebody else in support tried to "fix" thing according to amost 2-weeks old info, that now prevents me from doing said easy fix. I have now told about so-called fix someone in support did and how it prevents me from doing fix according to latest info. Now again waiting for answer. This was so close of being over...

At least support has to work more with this matter too, since they were the ones who made this even more complicated. It's like people don't talk to each other, when fixing the same account.

Another update: my issue is finally solved. Good that it got done, bad that it took longer than it should have. (1 min fix got dragged to 3-week job) This topic can now be closed.