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5.0 GNW Treasure Minato
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Shadow_Flash
  • Registered: 2018-07-20
  • Topics: 4
  • Posts: 1
On 2020-09-13 20:47:05 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

Dear Suppert.

i lose 1,200 coupons and i want to ask can they give it back?


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kingkailo
  • Registered: 2017-09-25
  • Topics: 16
  • Posts: 40
On 2020-09-14 03:50:12 ｜ Show this Author Only
2＃

how ? did it auto buy in charms or refines , u will most likely not get anything back

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-09-14 12:39:09 ｜ Show this Author Only
3＃

Hello, did you happen to upgrade charms or refines? If so, it is possible that the box that auto-buys more materials was selected. Please ensure it is not in the future. If this is not the case, I would suggest creating a CS ticket and providing them with as many details as you can.

https://support-center.oasgames.com/

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Shadow_Flash
  • Registered: 2018-07-20
  • Topics: 4
  • Posts: 1
On 2020-09-17 02:20:58 ｜ Show this Author Only
4＃

l'm no auto buy refine or charms


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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2020-09-17 05:28:52 ｜ Show this Author Only
5＃

Hello,
You will need to open a customer support ticket for this issue.

https://support-center.oasgames.com/

Thanks!


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