Hi,
Sakura sushi event is bugged, Sakura sushi foodpacks are available in the store until 23:58:59, but the event ends at 23:59:59. I was waiting patiently as the end of Sakura event was approaching and have bought many packs moment before they were removed from the shop. But the second they got removed from the shop both packs and all undelivered sushi were deleted from my bag ( i had 999 packs worth of sushi waiting to hand in and 999 sitting still in bag), despite the fact that the event was still ongoing for another 60 seconds. I have spent 150000 coupons/ingots (around 95k ingots) combined in this event and would have gotten the first place if it was not due to this bug. In the end I have ended third.. I am hereby asking you to rectify this situation. Check in your logs what and why happened (so it does not happen again) and either refund me or give me my first place as I should rightfully own it. I did not collect the third place reward as i think it should be removed from my account in the process of rectification.
Sincerely,
your fellow ninja Nicitel
Server: S1516
IGN: Nicitel
Thank you for your input Yujin, but it seems you didnt read carefully. The deadline was 23:59:59, i was screwed 1minute before event deadline, which shouldnt happen. They wrote that they wont compensate if the player miss the deadline, not if they miss due to bugged event..
Thank you for your input Yujin, but it seems you didnt read carefully. The deadline was 23:59:59, i was screwed 1minute before event deadline, which shouldnt happen. They wrote that they wont compensate if the player miss the deadline, not if they miss due to bugged event..
fyi, last cycle the event stopped at 23:58...
Hello, please contact Customer Service in regards to this issue.
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