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[ Bugs ] Cant recharge

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  • Registered: 2020-06-09
  • Topics: 5
  • Posts: 5
On 2020-06-14 21:28:13Show this Author OnlyDescending Order
1# Go To

Hello, help me pls, i have already written to support, they asked me to wait, investigation bla bla bla..

I am trying to buy some ingots. Using any pay method (and the same problem btw for my friend with different bank and payservice)

I am receiving an sms from my bank, that the money has been paid, there r no new ingots and money r coming back to my bank account.

No ingots, no spendings. Idk what to do and service cant help. Maybe some1 know?

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-06-15 12:03:36Show this Author Only
2#

Hello, you are going to have to wait for a response from CS, as they handle all recharge issues. Please PM me if you do not hear back from them soon.

  • Registered: 2020-06-09
  • Topics: 5
  • Posts: 5
On 2020-06-16 02:04:31Show this Author Only
3#
  • tylermotoki On 2020-06-15 12:03:36
  • Hello, you are going to have to wait for a response from CS, as they handle all recharge issues. Please PM me if you do not hear back from them soon.

Hi, now i can recharge only 50 ingots per time idk why

My friend Kragoth van Dalvengyr on the same 1532 server cant recharge at all like me before.

Help pls. CS doing nothig, only talk about investigation.

And both of us (Arekku Miedzi and Kragoth van Dalvengyr) have huge problem. I wrote about it in CS 2 times.

Look count of spend ingots pls

And now look at least on my jonin medal. I bought like, i dunno, 4000 ingots already and spend most of them (look i have only 51)

99

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2020-06-16 12:22:54Show this Author Only
4#

You will have to open a new CS ticket regarding the Jonin medal spending now counting towards your server opening event. I will see what I can do to speed up the process on the recharging.

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