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[ Bugs ] I lose My seal scrolls with a glitch

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KazuyaOP
  • Registered: 2019-09-13
  • Topics: 1
  • Posts: 4
On 2020-05-24 02:27:28 ｜ Show this Author Only ｜ Descending Order
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So Hello And ty for joining my report


So I was Saving my seal scrolls fragments (exactly 803 fragment) but my bad luck:

I get the (exceeds request time) or something like this


then I did not get my 80 seal scroll Idk why !

so please oasis give it back to me


Server : S1372 Space-Time UK

Name: KazuyaOP

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JustSaying
  • Registered: 2017-07-24
  • Topics: 27
  • Posts: 741
On 2020-05-24 20:39:07 ｜ Show this Author Only
2＃

Hi,

Create a CS ticket using ? *on, they will investigate by looking at logs and compensate if you lost something .

Good luck

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Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2020-05-25 00:58:12 ｜ Show this Author Only
3＃

Hello,

You will need to contact Customer Service for this issue.

Thank you!

https://support-center.oasgames.com/
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