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[ Bugs ] Didn't recieve my Gaara fragments (First time recharge)

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  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 101
On 2016-09-21 20:25:54Show this Author OnlyDescending Order
1# Go To
Platform: Browser (Firefox)
Server ID: S36: Sasori / HK
Character Name: Orinshi
UID: 200000085228472
Payment option: Paypal
Was the money deducted from your payment account: Yes, I recieved the ingots but didn't any fragments for Gaara
Track ID: I don't have my track ID, only a paypal transaction ID.
Screeshoot(error page): The only screenshot I can offer is of the receipt of the purchase, but I don't feel comfortable showing that in public
Accurate Recharge Time: 3:16PM AWST (Australian Western Standard Time)

I got 2 star Gaara from the Black Market refresh. I also had an extra 23 frags from the "probability rewards" in Survival Trials as well as from the BM Even if I'm just able to get a refund or something, I'd be happy seen as I haven't even spent the ingots

  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-09-22 04:25:35Show this Author Only
2#
We don't offer refunds.

How many fragments did you have before recharging ?
  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 101
On 2016-09-22 12:00:03Show this Author Only
3#
  • Daiske On 2016-09-22 04:25:35
  • We don't offer refunds.

    How many fragments did you have before recharging ?
I think all has been fixed and I was given double rewards for the inconvenience. Thanks Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-09-23 04:26:55Show this Author Only
4#
  • Masamura On 2016-09-22 12:00:03
  • I think all has been fixed and I was given double rewards for the inconvenience. Thanks Daiske
You are welcome.
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