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Lucky Board freezing up bug?

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  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 28
On 2019-10-28 12:42:44Show this Author OnlyDescending Order
1# Go To

I spent coupons in Lucky Wheel today and I don't know how to prove this but it ate my first 20 dice froze up and gave me nothing for it once I had to exit hot topics and go back in. Then it did it to me again after buying more dice. I lost a total of 30 dice in total. Again I have no idea how to prove this, but there is something up with Lucky Board lagging up and eating dice. If I could get any assistance with this issue that would be great.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2019-10-28 13:24:25Show this Author Only
2#

Hello, Could you please take a screenshot of your rewards menu, as well as your purchase limit menu. Then create a Customer Service ticket and provide them with both of these screenshots, they will be able to best assist you.

https://support-center.oasgames.com

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 28
On 2019-10-28 14:01:28Show this Author Only
3#
  • tylermotoki On 2019-10-28 13:24:25
  • Hello, Could you please take a screenshot of your rewards menu, as well as your purchase limit menu. Then create a Customer Service ticket and provide them with both of these screenshots, they will be able to best assist you.

    https://support-center.oasgames.com

I do not know where either of these interfaces are.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2019-10-28 14:29:03Show this Author Only
4#

The rewards menu is the page where you redeem items for the the points you earned. And the purchase limit is in the shop, and sells the dice.

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