Platform: Mini client
Server number : S764 - Tiger Hunt
Character name : LostSocks
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :
Description of the problem you are experiencing: So for the red envelop event, it does not show I recharged 1000 ignot when I just did with PayPal and i did not get my 10 spins for recharging 1000 ignots. As you can see below on my PayPal account recent activity I made payment for the 1000ignot with PayPal 19.99 USD was deducted from my account. in my account, i used 900ignots to purchase the 2 monthly pack so it does not show the 1000 ignot. for more details on the payment transition due to confidentiality, moderators do allow me to email you the full payment details if needed
Screenshot of the error page :

Operating system: Windows 10
Screen resolution : 1920 x 1080
Your computer time zone and your country : UTC+08:00 (Kuala Lumpur, Singapore) and i am from singapore
Are you using VPN ? : No i am not using a VPN