envelope even did not claim reward

5.0 GNW Treasure Minato

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[ Other ] envelope even did not claim reward

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YYF Registered: 2019-05-30 Topics: 11 Posts: 29 On 2019-07-01 21:17:24 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Hi, I thought the envelope even was due by the next even coming. So I did not claim the reward. I have like 10000 coupons did not claim. Plz help me out. Reply

YYF

Registered: 2019-05-30
Topics: 11
Posts: 29

On 2019-07-01 21:19:05 ｜ Show this Author Only

2＃

The deadline for this event is so tricky for players.

YYF

Registered: 2019-05-30
Topics: 11
Posts: 29

On 2019-07-02 07:32:59 ｜ Show this Author Only

3＃

Can I get help here ??

Koncept

Registered: 2017-07-24
Topics: 53
Posts: 689

On 2019-07-02 11:39:04 ｜ Show this Author Only

4＃

"Anniversary Red Envelope" added.

Every single recharge can get you an unbelievable rebate! Send or Get Red Envelopes! Celebrate together!

Period: June 25th- 23:59:59 June 30th

If you didn't claim your rewards by the deadline it is unlikely you will get them since it was user error and not a bug. Doesn't hurt to try though, but you should probably open a customer service ticket.

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