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[ Other ] Oasis does not respect regular customers

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  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2019-05-24 20:22:40Show All Posts
2#

Hey



When a transaction is placed. Funds are on hold till the transaction is completed.

Meaning that "honored" comment is a stand-by till the funds are green-lighted by the merchant and the providers.


The moment you filed a refund with Paypal, it cancels the hold with Oasis and states a refund clause on your Account.

You'll be required to repay it and you'll have to show the transaction receipt to receive the missing ingots as well.

http://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en


You can file it a ticket through that link.

Please be patient as CS doesn't operate during the weekend.




Thank you

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