- Go To
- Page
-
-
- Registered: 2017-07-24
- Topics: 2
- Posts: 3
1＃ Go ToI bought 8,000 ingots through PAYPAL. The purchase was not honored in the game.I sent a query through the PAYPAL transaction system to OASIS.
I have not received a reply. My account has been blocked.I have 2 messages at the entrance to the game:
1. Dear player，your refund order is incomplete. Please complete your order to continue with the game!
and next
2. Dear users, you account is abnormal. In order to establish a good trading environment, you can't pay again! Please contact customer service if necessary.
I did not receive any answer so I reported a claim in the Paypal transaction system. I still have not received the answer from OASIS.
Question - why does OASIS punished regular Client with penalties and on what basis blocks access to the account?
This post was last edited by Kai™ on 2019-05-24 04:43:27. -
-
-
- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
Hey
When a transaction is placed. Funds are on hold till the transaction is completed.
Meaning that "honored" comment is a stand-by till the funds are green-lighted by the merchant and the providers.
The moment you filed a refund with Paypal, it cancels the hold with Oasis and states a refund clause on your Account.
You'll be required to repay it and you'll have to show the transaction receipt to receive the missing ingots as well.
http://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en
You can file it a ticket through that li
nk. Please be patient as CS doesn't operate during the weekend.
Thank you
-
- Go To
- Page
Log in in order to Post. LOGIN | Register
Confirm Delete Selected Topics？
Confirm Delete The post you selected？
