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Can't sign into Naruto Online - User does not exist Bug

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 0
On 2019-04-07 14:15:19Show this Author OnlyDescending Order
1# Go To

I have an account that I was using to send myself missions and help for events for my main, and up until yesterday (April 6), I didnt have any issues. I tried signing in today and now even with the correct username and password it wont let me sign in... it says User does not exist. I have tried signing in with browser and mini client and it doesnt work for either, although for mini client it just says that username or password info is incorrect.

Please help :(

Other info:

Server and userID: S4 Tsujiri

Account ID: dyn1205@tom.com

Did not do any password resets or any changes to account. If i try typing in a wrong password it says the password is wrong as the error message, but a correct password switches to User does not exist error message.





This post was last edited by pigzhu on 2019-04-07 14:15:19.
  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 69
On 2019-04-07 16:05:02Show this Author Only
2#

That has kind of happened to me, I was playing the game as normal, but my entire save for a server was deleted, moths of progress lost, I was able to keep the account though. I had 70k+ power, I was not happy, to say the least.

  • Registered: 2017-11-09
  • Topics: 5
  • Posts: 288
On 2019-04-08 00:06:23Show this Author Only
3#

I would suggest submitting a ticket to support.

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