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[ Bugs ] My coupon disappeared for an instant ???

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2019-03-11 05:49:31Show this Author OnlyDescending Order
1# Go To

My coupon disappeared for an instant ???

when I play suddenly my 3k Coupon just disappears. what happened, I was confused and disappointed when I blinked for an instant




This post was last edited by Ijay Pasaribu on 2019-03-11 05:49:31.
  • Registered: 2018-01-04
  • Topics: 2
  • Posts: 12
On 2019-03-11 08:47:22Show this Author Only
2#

Well try not to blink 4head and they will not disappear

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2019-03-13 06:45:18Show this Author Only
3#
  • VeryBasic On 2019-03-11 08:47:22
  • Well try not to blink 4head and they will not disappear


please help me where to go coupons that I have gathered

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2019-03-13 21:20:46Show this Author Only
4#

Were you in a event, where's an auto buy option if your own items aren't enough for level up? If so, you might have accidentally spent your coupons in it.

  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 452
On 2019-03-17 02:13:05Show this Author Only
5#

Hi,

You can submit a ticket with customer service giving all the required details and providing screenshots (including the server time and date within the screenshot) so that they can do an investigation regarding the coupons.


Please note that as mentioned, many upgrading features have an auto-upgrade option that can be selected which uses any coupons or ingots after your available resources are used until the item upgrades so please be sure to check this is not selected each time you attempt to upgrade anything.

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