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[ Bugs ] Lost coupons

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  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 110
On 2016-09-10 22:30:37Show this Author OnlyDescending Order
1# Go To
I had over 300 coupons on my alt account, wasn't spending any becasue I was saving for sage treasure. Today i had like 50 coupons, what happend?
Server ID : S19:guy
Character Name : hellBlaze
UID : 200000084937690 This post was last edited by hellRated at 2016-9-10 19:35
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 110
On 2016-09-10 22:56:33Show this Author Only
2#
Suspect that this happened yesterday. My account was buggy, couldn't even open my ninja selection interface, didn't think much about this at the time and I wasn't keeping my eye on my coupons yesterday, though I am 100% sure that i didn't spend it on anything :/
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-09-11 04:39:29Show this Author Only
3#
Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Resolution :
Your computer time-zone/Country :
Are you using VPN or not ? :
Day you lost your coupons and how much :
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 110
On 2016-09-11 05:29:46Show this Author Only
4#
Platform (Browser/Facebook/Client) : Client
Server ID : S19:guy
Character Name : hellBlaze
UID : 200000084937690
Bug Description : Lost coupons
Screenshot :
Operation System : Windows 10
Resolution : 1366x768
Your computer time-zone/Country : UTC+5:30
Are you using VPN or not ? : No
Day you lost your coupons and how much : Day that i assume that i lost it : 09/Sept/2016, The amount i had was something above 300 coupons (i remember 3*), 10/Sept/2016 I had 50 coupons (+ 60 coupons as i reached lvl 60 which make a total of 110 coupons)

This post was last edited by hellRated at 2016-9-11 02:41
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-09-13 01:26:47Show this Author Only
5#
Hello,

we have checked this and you didn't loose your coupons.

You used 175 and 143 coupons at 10:39 - 9th September, you used them for equipment refinement
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