Recharge Issue

5.0 GNW Treasure Minato

Views: 2173 ｜ Replies: 4

[ Bugs ] Recharge Issue

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R3V01UT10N

Registered: 2017-07-24

Topics: 1

Posts: 1

On 2019-01-16 21:21:37 ｜ Show this Author Only ｜ Descending Order

1＃ Go To

ServerID : S26 Kisame
UID ~essential information~ (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") : 200000084493543
Character Name : Revie
Payment Option : eNets
Was the money deducted from your bank account ? : Yes
Track ID ~essential information~ (Some number like this: 1****_narutoen): there isnt any Track ID
How much ingots did you recharge ? : 2500
Screeshoot ~essential information~:
There is only transaction history, but the amount for 2500 ingots is the same amount as evidence.
https://cdn.discordapp.com/attachments/535077947455832067/535078004557348865/NO_1.jpg
https://cdn.discordapp.com/attachments/535077947455832067/535078330677067777/NO_2.jpg

This post was last edited by R3V01UT10N on 2019-01-16 21:21:37.

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shashimate95577

Registered: 2018-10-05
Topics: 0
Posts: 11

On 2019-01-17 19:47:32 ｜ Show this Author Only

2＃

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JustSaying

Registered: 2017-07-24
Topics: 27
Posts: 741

On 2019-01-19 22:20:45 ｜ Show this Author Only

3＃

Click on ? *on on mini client and create a ticket. Also ,Customer Support section of naruto online discord might be able to help.I think there is a thread for this also.Good luck

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2019-01-22 20:53:54 ｜ Show this Author Only

4＃

Correct.

For recharge issues, create a ticket on the client/browser using the "?" *on.

State the issue and it'll be answered.

Thank you.

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