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[ Suggestions ] Customer Service

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  • Registered: 2017-11-22
  • Topics: 27
  • Posts: 19
On 2019-01-06 12:31:58Show this Author OnlyDescending Order
1# Go To

Hello Oasis,

I want to make report about customer service services.. Why their services too slow n took long time to solve thing that we report to them. For example, we recharge ingots successful but our ingots didn't delivered into our account. Then we make a report to customer service and then why their services too slow to solve that case. People recharge ingots means they need to use the ingots urgent. Not that delayed n slow services provide until for whole week and the event all gone already. People need to use the ingots urgently and that's why they recharge. Please I hope u guys take serious about this services problem.

Thanks.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2019-01-07 06:36:13Show this Author Only
2#

Hey


Urgent cases are answered faster through Discord

There will always be a surge of delay through the forums. Hopefully you understand

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