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- Registered: 2018-02-26
- Topics: 3
- Posts: 4
1＃ Go ToSo I have already recharge for 500 ingots valued 10$ and I have received notifications in my email that said that i have successfully bought the 10$ recharge and my money in my bank account have been deducted. However, I still haven't receive any ingots until now. It has been 1 days and I have lodge report on support page but still have not receive any replies in there. Can anyone tell my whats wrong??
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
Hey
If you haven’t received ingots and payment has been deducted, send in a ticket through the client or browser “?” *on on the top right or http://support-center.oasgames.com/question/ask?game_code=narutoen&game_language=en provide screenshots of the payment.
We’ll confirm and if found that payment was received, and we’ll send you the ingots
Thank you
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