It's moreso how they have been handling the situation. They have gone from clamming it's a bug, to trying to gaslight us and now a forum moderator is using their moderator account to post statements then gone back and said it was personal opinion. We are told to not ask for anything unreasonable like coupons as compensation for an extreme oversight on their part which messed with game balance even if only a bit it still has undeniably. The correct response would have been an apology a specifc date picked an players given notice of that date, with 24 hours to claim items at the same price. Instead they have called us liars, tried to convince us the screenshots we have are either misdated or otherwise incorrect and told us to stop complaining. This is textbook example of what NOT to do when your company has a massive screw up, it's like their pr person gave them advice and they flying rajin teleported in the complete opposite * direction. The reason people won't be satisfied is because the only way to make a person who had enough coupons to buy kakazu when the price was the correct price but now doesn't because of the adjustment is to offer that person the chance to buy it at the same price and it's pretty evident that's not going to be what happens, so ya people are going to be pissed when it's going to be 20 foodsacks, a smattering of dangos and 10 adv refine runes along with a we will work harder to not have this happen in the future.