I was sure I had him upgraded to 4 stars, but now he's 2 star. Can you look into it?
Hey
I'm terribly sorry to hear that.
However, for any reported lost content. Please contact our Support through the client or browser "?" an issue in a ticket detailing the problem. They'll investigate the potential bug and confirm if you've lost content or experienced a bug related to content being lost.
If confirmed, we'll provide the needed compensation to the bug.
Thank you.
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