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[ Other ] Can u give me back my coupons or change keys?

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  • Registered: 2018-08-23
  • Topics: 1
  • Posts: 0
On 2018-08-23 18:57:16Show this Author OnlyDescending Order
1# Go To

Today I bought 145 keys for treasure of sage event, but I wanted to buy keys for great plates. I spend 55 keys and now I have 90, can u give me back coupons for that 90 keys or change that keys to great plates keys? If I write that topic in bad place can you tell me where can I report my problem




This post was last edited by QueenMegano on 2018-08-23 18:57:16.
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 181
On 2018-08-24 07:23:21Show this Author Only
2#

I almost buy the wrong keys. they have similar items. they should changes this items or don't put this 2 events together.

  • Registered: 2017-07-24
  • Topics: 57
  • Posts: 2538
On 2018-08-24 08:44:04Show this Author Only
3#

Or don't look at icons and read the name of the item.

Also you're out of luck there OP.

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 243
On 2018-08-24 08:53:53Show this Author Only
4#

Maybe you should make sure what you're buying before hitting that Buy *on.

EDIT: * censoring.

EDIT 2: Lame censoring.




This post was last edited by Regn on 2018-08-24 08:55:18.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 2832
On 2018-08-24 10:02:26Show this Author Only
5#

This happens every time great plates and treasure of the sages come together in one week. At least one person who doesn't even paying attention. If you don't understand English, you could have at least bought one key to test which is for what event.....


You are most likely not going to get back your coupons due to human error because you did not pay attention.




This post was last edited by Danzō on 2018-08-24 10:02:38.
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2018-08-27 06:07:57Show this Author Only
6#
  • Danzō On 2018-08-24 10:02:26
  • This happens every time great plates and treasure of the sages come together in one week. At least one person who doesn't even paying attention. If you don't understand English, you could have at least bought one key to test which is for what event.....


    You are most likely not going to get back your coupons due to human error because you did not pay attention.

Correct


Unfortunately, we can't provide refunds on non-bug related mistakes ingame.

Please be aware the next time.



Thank you!

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