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[ Bugs ] Recharge problems - August 18th

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  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2018-08-19 19:58:11Show this Author OnlyDescending Order
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Dear ninjas,


we are aware of problems concerning recharges and recharge focused events (Shinobi Feast). We are currently investigating this issue. If we will confirm that this problem is in our system, we will compensate players for their missing Shinobi Feast spins.


For the time being, we ask all affected players to contact us via Support ticket - Click here


Naruto Online Management Team


UPDATE

19.08.2018 20:00HK Time - Recharge problem has been fixed. All recharges should work normally now. Please keep in mind that all Shinobi Feast spins that are missing (since Friday) will not be added to your account. Everyone who contacted us via Support ticket will have his/her case reviewed and will be compensated for all missing spins. We advise everyone who is missing spins and has yet to contact us to do it as soon as possible.




This post was last edited by Daiske on 2018-08-19 19:58:11.
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