Great Ninja War Packs are only available for several days .. From the day Great Ninja War ended (Saturday) to the start of the next week Great Ninja War (Wednesday; 19:30ServerTime) .. After the that, all packs that is not claimed or distributed will be deleted and gone ..

I experienced it before when my Former Leader's account got locked for some reason, we didn't have Quartermaster that time and the packs were lost ..

Wow! guess there is no pint in buying impeach as we already got pass the 1st round of the new gnw (though we were unable to participate due to not enough activity) Will we still not be able to get thee packs? Also Since we have many funds with an inactive leader and senior for about 6 days will leveling the Group Level and Skills along with research not have cool down times the customer service rep said?

No, because the Leader and Quartermaster are the only positions that can distribute packs .. For upgrading the rank, wheel and skills of the group, only Leaders and Seniors can do that, same with fixing the R&D machine of your group ..