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[ Events ] Exvius, a question for you on DC compensation.....

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Shyuko
  • Registered: 2017-07-24
  • Topics: 20
  • Posts: 252
On 2018-05-16 07:27:33 ｜ Show All Posts ｜ Descending Order
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It has been pointed out that different rewards were given out between the East Coast Servers (which received exp, coins, and arena points)


while the west coast servers received 1 Seal Scroll, 2 adv. refine runes, magatamas and coins. Is there any particular reason for this discrepancy? Also, I am showing screenshots that it appears we are missing compensation?? The emails are listed as 1/3, and 3/3.....so we didn't get the one titled 2/3??


Screenshot_17

Screenshot_18

If you could clarify, I would appreciate it. Thanks.


(this has also been addressed in Bugs and Reports, but I would like a response/discussion about this. Thank you.



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Shyuko
  • Registered: 2017-07-24
  • Topics: 20
  • Posts: 252
On 2018-05-16 08:13:08 ｜ Show All Posts
3＃
  • SSirus On 2018-05-16 08:03:59

  • These are the rewards that I got from the West Coast:

    Probably the main reason they split the rewards was due to the times of the DC problem, the NY side had more problems during GNW while LA had it during Sage (I may be wrong, this is just based off the explanation they gave). Also you can see from the picture that the LA servers got the (2/3) Package

    12341234eewreqwreqw



They still shouldn't differentiate like that. I mean, would it be so wrong to just compensate everyone a seal scroll and adv runes? I know of groupmates that had this happen during plundering and lost rewards due to this.

Lets also not forget the fact that this was an ongoing issue for 3-4 days, not just one day in one timeslot.

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