- Go To
- Page
-
-
- Registered: 2017-07-24
- Topics: 43
- Posts: 302
1＃ Go ToEVERYONE NEEDS TO KNOW!!!!
I have first opened a ticket in which I explained how i spun the lucky wheel(the one that costs 10 ingots) and did not recieve any rewards but lost 10 ingots, THIS HAPPENED ON 04/21/2018
After a couple of days they said they will investigate and refound me.
1 week passes, nothing happens, i reply to them saying that I am still waiting, they reply back saying that they need higher aproval and it should be over soon, another week passes, nothing happens, they close the ticket( UNDERSTAND THAT I DID NOT RECIEVE ANYTHING, NOT EVEN AN ANSWER)
I open another ticket because the previous they mark as "Solved", THEY ALSO SAY THEY WILL MAKE IT RIGHT AGAIN, 5 DAYS PASS, NO REPLY.
KEEP IN MIND FELLAS, THIS IS OASIS YOU ARE DEALING WITH, YOU HAVE A BUG AND GET BITTEN BY IT, THEY JUST HOPE YOU FORGET ABOUT YOUR INGOTS/CUPONS AND DON'T GIVE A * RAT'S ASS!!! -
-
-
- Registered: 2017-07-24
- Topics: 14
- Posts: 242
-
-
-
- Registered: 2017-07-24
- Topics: 2
- Posts: 207
-
-
-
- Registered: 2017-09-07
- Topics: 81
- Posts: 323
-
-
-
- Registered: 2017-07-24
- Topics: 822
- Posts: 939
-
-
-
- Registered: 2017-07-24
- Topics: 10
- Posts: 324
-
-
-
- Registered: 2017-07-24
- Topics: 2
- Posts: 207
-
-
-
- Registered: 2017-07-24
- Topics: 69
- Posts: 550
-
-
-
- Registered: 2017-07-24
- Topics: 69
- Posts: 550
-
-
-
- Registered: 2017-07-24
- Topics: 164
- Posts: 3533
Hello.
First of all, I would like to appologize in the name of our team for the inconvenience and process you had to go trough.
Tickets are closed even if the problem is not solved yet. It's being done in order to prevent players from spamming the tickets with unnecessary messages. I will check your case and also your ticket. According to the logs from your account, we will send you your missing coupons (if needed). If possible, please contact me via private message with your UID.
Again, please accept our sincere apologies.Have a nice day.
This post was last edited by Daiske on 2018-05-09 21:38:59. -
- Go To
- Page
Log in in order to Post. LOGIN | Register
Confirm Delete Selected Topics？
Confirm Delete The post you selected？
