Ask/bug/confused/CS

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[ Bugs ] Ask/bug/confused/CS

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Overmain Registered: 2017-07-24 Topics: 115 Posts: 2332 On 2018-04-14 19:11:58 ｜ Show this Author Only ｜ Descending Order 1＃ Go To 1. Bind account failed? 2. What does this mean? i reported about bug aoneko fragments n it says has been resolved but i still have 50 frags Aoneko. Reply

Toikazu

Registered: 2017-07-24
Topics: 5
Posts: 92

On 2018-04-14 22:01:37 ｜ Show this Author Only

2＃

if u stop answering them they close the ticket and mark it as resolve. Sometimes they close your ticket but still working on your case

Overmain

Registered: 2017-07-24
Topics: 115
Posts: 2332

On 2018-04-15 10:59:55 ｜ Show this Author Only

3＃

Toikazu On 2018-04-14 22:01:37
if u stop answering them they close the ticket and mark it as resolve. Sometimes they close your ticket but still working on your case

Because he will contact me therefore i didnt answer him.

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2018-04-17 11:01:12 ｜ Show this Author Only

4＃

Hey

Customer Service either Re-Opens a ticket once a Ticket requires additional information.

Upon that investigation, you'll receive the fragments if found as a bug or not.

I'd suggest replying to confirm. However, based on the time, it's hard to tell if it's warranted nor do I personally have access to your ticket as it's a system issue.

As for your original question.

Please bind your account using a normal browser.

On the client, it can act up considering the additional window it has. It's alot more stable elsewhere.

Hope that helps!

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