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5.0 GNW Treasure Minato
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[ Bugs ] recharge holder

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Mantan
  • Registered: 2017-10-28
  • Topics: 1
  • Posts: 8
On 2018-04-01 02:53:00 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

i pay with mobile credit but the ingots didnt come yet. i hope you can fix this

S27 : Hashirama (EU)

id : JOMBLO

help please recharge




This post was last edited by Mantan on 2018-04-01 02:53:00.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2018-04-01 11:16:24 ｜ Show this Author Only
2＃

Hey


Please contact Customer Service through the client/browser and send in a ticket providing your statement payment and screenshot that you haven't received ingots.

Once investigated, we'll provide the missing ingots needed.


Hope it gets resolved quickly!

Thank you!




This post was last edited by Tobei on 2018-04-01 11:16:39.
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Mantan
  • Registered: 2017-10-28
  • Topics: 1
  • Posts: 8
On 2018-04-01 11:29:28 ｜ Show this Author Only
3＃
  • Tobei On 2018-04-01 11:16:24

  • Hey


    Please contact Customer Service through the client/browser and send in a ticket providing your statement payment and screenshot that you haven't received ingots.

    Once investigated, we'll provide the missing ingots needed.


    Hope it gets resolved quickly!

    Thank you!

thanks

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