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New Great Tree events Rewards

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2018-03-08 16:38:55Show All PostsDescending Order
1# Go To

Hello !

Well.. I used my coupons on Great tree events to earn Nagato's frags and it wrote that I bought 0 frag.
I checked on my ninja, and seen that it's real, I still have 30 frags of Nagato ... Those I bought aren't there, I put a screen as you can see and do something !



http://www.image-heberg.fr/files/1520497866686182881.png


Don't know how to put the picture... XD




This post was last edited by Metempsychose on 2018-03-08 16:38:55.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2018-03-08 22:35:23Show All Posts
7#
  • S27Haineko On 2018-03-08 20:21:10
  • Yeah I know, and no clue what will happen.. losing so much coupons for nothing :(

I report it on customer service, they will give us back Nagato frags, but don't know when.... Let's see..

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2018-03-09 03:19:38Show All Posts
9#
  • Daiske On 2018-03-08 22:55:31
  • You will get your fragments, worry not.


    Please make sure to send us a ticket, we will check your logs and fix this problem.

I don't know if it's normal, but I still don't have mine :P

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2018-03-10 00:04:38Show All Posts
12#
  • Exvius On 2018-03-09 18:47:04
  • You will get them soon. You just have to be patient.

What do you mean by "soon"? Cause, it's been 2 days :P

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