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[ Other ] Recharge Problem

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 10
On 2017-12-23 13:28:11Show this Author OnlyDescending Order
1# Go To

Excuse me,i have recharge problem.I have paid but not receive any ingots.i think this is my 3rd /4th experience.I usually DM through facebook but i think they no longer read dm.I sent my report on customer service and my friend said to post here too.so i post here as well(this is my first time posting in forum.Lol.im sorry if i got into wrong section).i need my ingots tho i want to pull that lucky stars.hahaha.That would be my last recharge but this thing happened.what should i do now?

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 10
On 2017-12-25 06:23:05Show this Author Only
2#

*KKK..IT'S BEEN 3 DAYS MOTHER *ERRRR..WHO CAN STAND THIS LONGER? TELL ME WHO CAN BE PATIENT ABOUT THIS MADA*ER !!!!IM SUPPPORTING YOU GUYS,YOUR EVENTS, BUT WHEN I HAVE THIS PROBLEM WHY SLOW ACTION? USUALLY WITHIN 1 DAYS THIS MATTER CAN BE RESOLVE BUT WHY TAKE SO LONG TIME !!!!!!!

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-12-26 10:27:31Show this Author Only
3#

Hey


I'm terribly sorry!

It's the holidays thus means it'll take a bit longer to respond.


Due to needing your private information, You'll need to send in a ticket through the client or browser to our CS System.

They'll ask further questions to help assist the ingots you haven't received!


Once again, Sorry for the wait!

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