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[ Bugs ] Myoboku trial bug 3rd time

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  • Registered: 2017-07-24
  • Topics: 39
  • Posts: 380
On 2017-10-17 09:21:36Show this Author OnlyDescending Order
1# Go To

For the past 3 Myoboku trial events, I always get 1 play on the Naruto tile game where I get a prize error message and then the game skips a prize so my last prize is a stam pot instead of coupons. Before every play of it, I take a screenshot of my coupons now because last time I reported this, customer service tried to say it's just a visual bug and that I got my coupons. This time I reported it to customer support and they just said that when you don't knock the last tile off, you don't get coupons. If you miss knocking the tile off, you just hit it from the other side so it is almost impossible to lose at this game. Just look at the prizes on the left and see how they are 1 behind what they should be. The first picture is from when I got this error message from last event as I forgot to take a picture of the actual error message this time out of frustration and trying to screen cap every disk along the way. Still haven't received my 20 coupons from last time and missing 20 this time.

MYOBOKU CUT1Error message

COUPon<x>cut1Coupons right before playing

MYO1

MYO2You c*ready notice a prize missing

MYO3Last tile and only at keys

MYO4Proves that I did knock the last tile off since I got the stam potion for doing it, it's just a prize behind is all because of a bug.

COUPon<x>cut2Coupons after the game. About a minute of time passes between pics give or take due to print screening and crop/saving them.


I shouldn't have to go through these lengths just to prove that a bug has been happening for the past few months in a game riddled with bugs. I shouldn't get this frustrated fighting with customer support just to prove my claim. Check the game files if you don't believe me.


  • Registered: 2017-07-24
  • Topics: 39
  • Posts: 380
On 2017-10-18 12:35:01Show this Author Only
2#

It just happened again tonight... I am out a total of 60 coupons now from this event. 40 from this time and 20 coupons from September 16th...

BOKUCOUPON1CUTCoupons before

BOKUBUG1CUTBug message

BOKUBUG2CUTAfter clicking confirm on error message. You can see that I'm on the last disk, but the prize is only at keys.

BOKUBUG3CUTHitting the last disk off. Get the Stamina potion instead of coupons.

BOKUCOUPON2CUTStill same amount of coupons from before I started playing... About a minute passes between each picture due to print screening, pasting to paint, cropping image and saving after each disk hit. 4th time this has happened to me. Was reimbursed the first time, but it was called a "visual glitch" the time it happened to me on September 16th... It also scares me when this error message comes up because when you go to click confirm, it swings the hammer as soon as you click it.





This post was last edited by Brandenlol on 2017-10-18 12:38:25.
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-10-19 09:29:28Show this Author Only
3#

Hey

As I've mentioned to you on Discord.

Make sure to file a ticket using the necessary screenshots and explain the situation at hand. They'll ask for information regarding your account.

They'll investigate and provide you with lost content.

Sorry for the inconvenience!


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