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- Registered: 2017-07-24
- Topics: 68
- Posts: 2221
- Moderator
1＃ Go ToHello ninjas!
If you encounter any disconnection or login issues during gameplay on September 29th, please report your problem to us with the following information:
Platform (Browser -Chrome, Firefox etc / Mini client) :
Server ID:
UID (You can find your UID here):
Character name :
Time Zone :
Country:
Internet Provider:
Event you did before disconnection:
We are aware of the issue and we will resolve it as soon as possible. We appreciate the communities feedback on this issue!
Best regards,
Naruto Online Operation Team
Update 9.30.2017: Thank you guys so much for all the feedback. You guys are really amazing and I just want to say that it really helped in resolving many of the issues we have been having recently. I will continue to update you guys from here!
This post was last edited by Jiburiru on 2017-10-01 04:21:09. -
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- Registered: 2017-08-30
- Topics: 0
- Posts: 4
Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome and Miniclient
Server ID: S662: Flowing Whip
UID (You can find your UID here): 200000099804872
Character name : Azura
Time Zone : -5
Country: US
Internet Provider: Comcast
Event you did before disconnection: I hadn't done any events before it just started randomly disconnecting me every few minutes. I think it started around 7:30pm-8pm EST
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- Registered: 2017-07-24
- Topics: 1
- Posts: 44
Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome
Server ID: S63
UID (You can find your UID here): 200000086348718
Character name : sarada
Time Zone : NY / EST
Country: USA
Internet Provider: Comcast
Event you did before disconnection: Rescue the Jin, Convoy, Bonds **starts to crash**, Matsuri < d/c's every 10 min even with restart / cache clear
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- Registered: 2017-07-24
- Topics: 1
- Posts: 1
Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome, Firefox, Client (anything)
Server ID: S63
UID (You can find your UID here): 200000086449199
Character name : DegenerateWolfe
Time Zone : NY / EST
Country: USA
Internet Provider: AT&T Uverse
Event you did before disconnection: Literally anything. Hot springs, Ninetails invasion, walking around.
This post was last edited by Virtue☺ on 2017-09-30 10:30:08. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 52
Platform (Browser -Chrome, Firefox etc / Mini client) : Safari and Chrome
Server ID: S69
UID (You can find your UID here): 200000086979198
Character name : Layla
Time Zone : NY/Eastern Time
Country: US
Internet Provider: Comcast
Event you did before disconnection: Anything I did. Before I even started on the events it started kicking me out every like 10 min.
This post was last edited by Uncrowned on 2017-09-30 11:37:43. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 40
Platform : Chrome
Server ID: S452
UID (You can find your UID here): 200000102923350
Character name : Izumi
Time Zone : Server: -5 My own: +10
Country: Server is in America. I'm in Australia
Internet Provider: Optus
Event you did before disconnection: None. Was trying to shop in the black market.
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- Registered: 2017-07-24
- Topics: 0
- Posts: 4
Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome
Server ID: S04
UID (You can find your UID here):200000082898887
Character name : UchihaSasuke
Time Zone : PDT
Country: USA
Internet Provider: Comcast/Xfinity
Event you did before disconnection: 9 tails
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- Registered: 2017-07-24
- Topics: 3
- Posts: 18
Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client
Server ID: S592
UID (You can find your UID here):200000095349841
Character name : ShosagiAndou
Time Zone : EST
Country: USA
Internet Provider: Comcast/Xfinity
Event you did before disconnection: 9 tails,wanted/still doing it have to close client and restart to play
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- Registered: 2017-07-24
- Topics: 0
- Posts: 1
Platform: Chrome
Server ID: S283
UID (You can find your UID here): 200000099149494
Character name : ArashiAkazawa
Time Zone : Pacific
Country: USA
Internet Provider: Comcast
Event you did before disconnection: Bonds, Jinchuriki Rescue, 9Tails
Note: As of 20:20 on 9/29, the entire server seems to be down.
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- Registered: 2017-09-07
- Topics: 0
- Posts: 1
Platform (Browser -Chrome, and Mini client) :
Server ID: s635 Ochoa1
UID : 200000101523567:
Character name :Ochoa
Time Zone :NC
Country: United State
Internet Provider: Comcast
Event you did before disconnection: normal gameplay
Note: after 23:00 pm all server when down
This post was last edited by c-ochoa@live.co on 2017-09-30 11:23:14. -
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- Registered: 2017-07-24
- Topics: 6
- Posts: 19
Platform (Browser -Chrome, Firefox etc / Mini client) : Microsoft Edge/Mini-client
Server ID: LA S2 - Sasuke
UID (You can find your UID here): 200000082410633
Character name : Angelic
Time Zone : LA (PST)
Country: U.S.A
Internet Provider: No clue
Event you did before disconnection: Prepping for Nine Tails
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- Registered: 2017-07-24
- Topics: 0
- Posts: 9
Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client
Server ID: S04 Kakashi
UID (You can find your UID here): 200000084121357
Character name : KaiManaNaia
Time Zone : LA (Eastern)
Country: USA
Internet Provider: AT&T
Event you did before disconnection: 9 Tails
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- Registered: 2017-07-24
- Topics: 1
- Posts: 3
Platform: Chrome and Mini Client
Server ID: S162-Shark
UID: 200000090621687
Character name : NagiShimura
Time Zone : NY/Eastern Time
Country: USA
Internet Provider:Comcast
Event you did before disconnection:none. Keep receiving time request error or server.req null.
Additional note: It was more frequent during Nine Tails event and effected game play of additional events afterwards.
This post was last edited by NagiSh on 2017-09-30 11:31:37. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 7
Platform (Browser -Chrome, Firefox etc / Mini client): Chrome
Server ID: S11 - Choji
UID (You can find your UID here): 200000083203698
Character name: 김태형
Time Zone: Server: NY/EST (UTC-5)
Country: USA
Internet Provider: Comcast
Event you did before disconnection: I just finished getting stamina in the hot springs and was doing some convoys. I also got disconnected in the middle of the Nine Tails event.
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- Registered: 2017-07-24
- Topics: 0
- Posts: 1
Platform: Mini-client
Server ID: S201
UID: 200000093811225
Character name : Kotono™
Time Zone : Pacific
Country: USA
Internet Provider: Comcast
Event you did before disconnection: Nothing. Periodically disconnecting from 6-8 pm and couldn't log back in starting at 8:15
This post was last edited by Azumish on 2017-09-30 11:29:22. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 7
Naruto Online Forum Platform (Browser -Chrome, Firefox etc / Mini client) : Microsoft Edge
Server ID: s2
UID (You can find your UID here):200000082680623
Character name : Darkside116
Time Zone : Eastern
Country:USA
Internet Provider:Verizon
Event you did before disconnection: Well I was doing Matsuri and I was waiting a bit before I went in. I was looking at the screen and I kept seeing "request timeout". Now it was popping up once.....then it popped up again. Then it popped up a load of times and then orochimaru apparently took over the leaf village and that was the end of my game Lmao. Fr though can you please fix this Unknown crashing?
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- Registered: 2017-07-24
- Topics: 1
- Posts: 7
Platform: Mini Client
Server ID: S51-Sai
UID : 200000085565072
Character name : ♚Django♚
Time Zone : -6 Central (New York Server)
Country: USA
Internet Provider: Comcast
Event you did before disconnection: Fighting Matsuri / Ninetails Invasion. I also disconnected randomly when I was not doing events.
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- Registered: 2017-07-24
- Topics: 2
- Posts: 45
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- Registered: 2017-07-24
- Topics: 27
- Posts: 52
Platform (Browser -Chrome, Firefox etc / Mini client) :miniclient
Server ID:122 tasekii
UID (You can find your UID here):200000093177811
Character name : Hidarame
Time Zone : US West Coast(la time zone)
Country: United states
Internet Provider: Sebastian
Event you did before disconnection: Convoying (had it also during team instances, but for ti's i get it daily from having the miniclient open for so long)
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- Registered: 2017-07-24
- Topics: 14
- Posts: 117
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