I just say sorry usually, it doesn't matter either way, I feel their frustration, I've been there plenty of times, the moment I got Mei & Mabui I skyrocketed from being stuck at Anbu for months to getting 6 Paths in about an hour, it's rough being on the other side of that.
Let people vent, they're frustrated and rightfully so, it's an incredibly frustrating game.
People in sage and arena are generally respectful and I'll be respectful to them in return, I've had some nasty comments in Matsuri though.
I had one guy go off at me in my final match one day for being pay2win when I was at about level 70 and 45k power and he was level 85-90 or something with 63k power, he was using Darui, Mifune and I believe Ningendo pain in his team VS my SN, Iruka & Guy poison/chaos team and I won, somehow. Apparently despite a 20k difference and him having an overall more expensive team, I was the pay 2 win player.
There's no point getting mad at that, but there's also no point rubbing it in their faces either.
I like to be straight forward "Sorry, just getting my Matsuri done" "Sorry just doing daily arena stuff" etc. etc. Hell I wouldn't even do half of these things if it didn't get me rewards, I need those arena coins, those adv refines in sage and so on. At some point living for competition and beating others doesn't really lead anywhere positive.
I'd like to point out also that the worst time to do ranked in Arena is within the first week after rank reset. It's probably just common sense to some people but even if you have a team that can get you there quickly it's really rough for those first few days. Best to give it a week or even 2 weeks and then go for it.
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