There's a guy that posted both in events feedback for 7 September and in events 7 September that by buying 2450 mission general mobilization packs didn't get any ninja. This is more or less a proof that the old policy of 1 ninja per server per day is back even if you all from oasis reassured us many times is not so. I want to know what happened to that guy and why it happened otherwise i won't spend again a cent because this means we can't trust any of your words.
It could be that they are using a method like this. Generate a random number between 1 to 1000. If it is 777, give the reward. With a method like this,getting 1000 boxes doesn't guarantee the reward. Without looking at the code of the game, we could just speculate. Only the developer(of this version) or the person gave specifications to him can answer this question, forum staff and oasis people handling customer support could not answer this.
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