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[ Other ] CS problem

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 16
On 2017-08-16 02:05:42Show this Author OnlyDescending Order
1# Go To

Screenshot_7

Screenshot_6


Not gonna * or anything, but i think you should remove the auto close a ticket when there is no reply


Because it stated that YOU CAN'T REPLY UNLESS THEY ASK YOU, but IF YOU DON"T REPLY YOUR TICKET WILL BE CLOSED BECAUSE INVESTIGATION NO ESTIMATED TIME ON HOW LONG THE INVESTIGATION WILL TAKE.


Like, really? WTF


  • Registered: 2021-07-02
  • Topics: 0
  • Posts: 1
On 2022-06-16 18:51:53Show this Author Only
2#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-06-17 07:48:57Show this Author Only
3#

Hello, thank you for this feedback, I will pass it along.

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