Paying Issue.

5.0 GNW Treasure Minato

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Views: 2588 ｜ Replies: 16

[ Other ] Paying Issue.

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Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-08-20 00:55:11 ｜ Show All Posts

9＃

Xihark On 2016-08-19 17:46:35
I have payed like this before just yesterday so I don't think so.

Edit: I c*so see the money being taken out then added back onto my account.
This post was last edited by Xihark at 2016-8-19 17:48

Hey there,

that means your request/transaction was denied. What payment option are you trying to use ?

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-08-20 05:14:15 ｜ Show All Posts

13＃

Maybe it was problem at your end (some unexpected problem with your bank).

Can you please try it again ? Let me know if it was successful. If not I will report your problem.

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-08-20 05:17:51 ｜ Show All Posts

14＃

Xihark On 2016-08-20 05:14:04
So I just spoke with my bank and they are sending the funds but something on your end is not processing it correctly or something i'm not sure I just know that my bank is accepting the transaction because the funds are leaving my account to you guys and your sending it back for some reason.

Ah I see. Well can you please fill this report form for me ? Thanks !

Platform :
Server ID :
Character Name :
UID essential information (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Payment option :
Was the money deducted from your payment account ? :
Track ID essential information （Some number like this: 13***x_narutoen）:
Screeshoot essential information :

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