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[ Bugs ] Feedback about Payment Options Issues

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2016-11-12 15:58:34Show this Author Only
181#
Why cant TOP UP with DOKU Wallet? This post was last edited by k*7@yahoo.com at 2016-11-12 16:01
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 10
On 2016-11-12 18:19:27Show this Author Only
182#
Platform: Microsoft Edge
Server ID: S173 Land of Waves
Character Name: Mirai
UID: 200000091073813
Payment option: SMS Billing
Was the money deducted from your payment account: yes
Screenshot(error page): was not able to get screen shots.
Accurate Recharge Time: Saturday November 12th 2016

Recharges that were unsuccessful were for 307 ingots...
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-11-12 19:58:04Show this Author Only
183#
ignore this post This post was last edited by Voss at 2016-11-13 03:05
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-11-13 11:07:16Show this Author Only
184#
1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S152
Character Name: Earsane
UID: 200000090077048
Payment option: Mobile Banking BCA
Was the money deducted from your payment account: Yes
Accurate Recharge Time: yesterday 20:30 and 21:58

screenshot: http://imgur.com/a/4Ifeh and http://imgur.com/a/GXiOX

I topped up 250 x 2 ingots but I only received 250 ingots which supposedly 500 ingots.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-11-14 12:45:13Show this Author Only
185#
Im waiting a long time just got response like this ? http://prntscr.com/d6zbvy

very disappointed This post was last edited by 115***@facebook at 2016-11-14 12:50
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 6
On 2016-11-14 18:11:23Show this Author Only
186#
Here is my proof of using paypal now can u please help me refund my money i can't even open my naruto on fb,miniclient,or even on the website
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 30
On 2016-11-15 06:31:33Show this Author Only
187#
2. I can't top up successfully with *X payment options.

Platform: Mini Client / Browser
Server ID: S60
Character Name: Senju
UID: 200000081106755
Payment option: Paypal
Was the money deducted from your payment account: No

The rest of the information I don't have because it just appears a message saying the transaction was failed or cancelled by me.

Been trying for days to recharge with Credit/Visa but it kept saying I was in high risk so today I tried with Paypal and still wasn't able to recharge. This post was last edited by Ninshu at 2016-11-15 17:45
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-11-15 14:43:19Show this Author Only
188#
1faewfasfasfas This post was last edited by 183***@facebook at 2016-11-15 19:24
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 22
On 2016-11-16 10:09:59Show this Author Only
189#
Platform: Mini Client
Server ID: S8 Tenten
Character Name: Nathjan
UID: 200000083522012
Payment option: Mastercard
Was the money deducted from your payment account: No
Track ID: 143763871_narutoen
Screenshot(error page): Provided
Accurate Recharge Time: 5:58 PM PST
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-11-16 23:45:11Show this Author Only
190#
Platformafsasfas
This post was last edited by kur***@gmail.com at 2016-11-18 09:27
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-11-20 00:44:01Show this Author Only
191#
PROSZĘ O Odpowiedź w następującym formacie przypadku wystąpienia Tych Problemów:
1. Nie moge odbierać wlewków po dokładki pomyślnie.
2. Nie moge doładować powodzeniem z opcji Płatności *X.

Platforma: Mini Client
ID serwera: S143
charakter name : ToruYada
UID: 200000047318882
Payment option: bank transfer
Was the money deducted from your payment account: yes


This post was last edited by 100***@facebook at 2016-11-20 00:50
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 34
On 2016-11-21 10:46:59Show this Author Only
192#
1. I can't receive the ingots after topped up successfully.
2. I can't top up successfully with *X payment options.

Platform: Mini Client
Server ID: S137 Ginkaku
Character Name:Mugen
UID: 200000086169791
Payment option:pay by mobile
Was the money deducted from your payment account:yes


  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 7
On 2016-11-22 13:14:54Show this Author Only
193#
1. I can't receive the ingots after topped up successfully.

Platform: Browser(Chrome)
Server ID: S134 Tatami
Character Name : Sugizo
UID: 200000089288811
Payment option: Prepaid Card (Cherry Credit)
Was the money deducted from your payment account: YES

  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 4
On 2016-11-23 13:11:17Show this Author Only
194#
Mini client
Server S54 konohamaru
char name : KakashiJukki
UID : 2000000086065159
Payment by SMS billing (easy2pay) on 3rd nov 2016
Deducted $5 from my phone bill already.
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 11
On 2016-11-25 17:08:38Show this Author Only
195#
Platform: Browser Chrome
Server ID: S94
Character Name:Bishamon
UID: 200000087805257
Payment option: PAYPAL
Was the money deducted from your payment account:YES
Screenshot(error page): It say i cancelled my payment and payment failed at first. I thought it error and didnt recharge my account but it charge and i didnt receive the ingots. I didnt screenshot it because thought it was error
Accurate Recharge Time:16:52

This post was last edited by ami***@hotmail.com at 2016-11-25 17:13 This post was last edited by ami***@hotmail.com at 2016-11-25 17:13 This post was last edited by ami***@hotmail.com at 2016-11-25 17:13
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 11
On 2016-11-25 19:29:28Show this Author Only
196#
do any of the mod gonna answer my issue ?
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-11-26 09:15:51Show this Author Only
197#
Platform: Mini Client
Server ID: S61 Moegi
Character Name: Blindeye
UID: 200000086214651
Payment option: Paypal
Was the money deducted from your payment account: Yes
Track ID: 144321012_narutoen
Screenshot(error page): Now it Failed and got charged with no Ingots recieved, I provided the Track ID
Accurate Recharge Time:10:34 EST This post was last edited by Blindeye at 2016-11-26 23:38
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 16
On 2016-11-30 07:16:58Show this Author Only
198#
Platform: Mini Client
Server ID: S13
Character Name: PervyGohan
UID: 200000081207808
Payment option: FPX
Was the money deducted from your payment account: Yes
Screenshot(error page):

Accurate Recharge Time: 0949 EST
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2016-11-30 09:43:49Show this Author Only
199#
1. I can't receive the ingots after topped up successfully.


Platform: Mini Client
Server ID: S36
Character Name: PakaPapito
UID: 200000085330723
Payment option: Bank Transfer
Was the money deducted from your payment account: Yes
Track ID: None
Screenshot(error page):

Accurate Recharge Time: Recharge Time as shown in the pic above.

  • Registered: 2017-07-24
  • Topics: 48
  • Posts: 173
On 2016-12-01 22:04:44Show this Author Only
200#
Platform: Browser(Chrome)
Server ID: S26
Character Name: GeneralBudz
UID: 200000084431902
Payment option: Globe G cash
Was the money deducted from your payment account: yes
Track ID: essential information TxnId=4805954962106303192 and OrderId=144578632
Screenshot(error page): don't have
Accurate Recharge Time: 21:00 12/1/2016 This post was last edited by dBudz at 2016-12-1 22:05
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