Dear Ninjas,

Recently we have received feedbacks that some of players unable to enter Sage World Battlefields normally, and we require informations from you all in order for our technicians to be able to check further and fix this situation.
For players who are encountering this kind of situation, please perovide the following information:

Time zone:
Server ID:
Character name:
bug description:
Print Screen ( with server time):
*logfile:logfile is the main key to find the source of the problem, please provide us when you cannot enter the Sage World Battlefields.

How to find logfile:
After encountering bug, please do not refresh or relogin, you can do so using the following method: type“hylogfile”anywhere while playing the game (without “” and without typing it in the chat box),and then save the file which pops out when you enter it.
Please send the logfile that you have and send it to: narutoen_support@oasgames.com

We will announce the result in the forum, thank you for your support, and we deeply apologize for this situaion.

Best regards,
Naruto Online Operation Team