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[ Bugs ] One ingot sales

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  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 835
On 2017-06-05 05:11:24Show this Author OnlyDescending Order
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Platform: facebook client (google chrome)
server: s393
name: zathroth UID:200000098043228


Hello, I'd like to report a bug with one ingot sales event, that was supposed to end on 30th or 31st of May. It's still available to enter even though phases have ended. The problem is, that people are using ingots to buy participation, but mentioned participation isnt updated anymore ingame. Im attaching 2 images, you can see on the first image the state of seal scroll phases (105, participation count 0 out of 125), on second attached image is my purchase record, which indicates 1 entry for phase 105 (so even if nobody else would participate, it should still show 1 out of 125). You should take down that event, before many more people waste ingots there and flood you with compensation requests. If you need more detailed informations, write what exactly and I'll do my best to provide.

Also, I've got the same problem with pain optional box, 80 ingots consumed, however this time it isnt reflected in logs.

This post was last edited by Zathroth at 2017-6-10 02:44
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 835
On 2017-06-10 02:36:46Show this Author Only
2#
Update: same thing happened today. I've participated in pain optional box (phase 1)x2, minato (phase 1) x1- my participation was added to the pool but my purchase record shows no participation there. 260 consumed ingots gone. Check it in your logs. I want compensation for this.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 32
On 2017-06-10 03:06:36Show this Author Only
3#
I bought a participation for the Minato frags as well, but it isn't showing up in the record for me either. Hopefully it's just a bug with the record itself and that the game still counted our bought participations. But still, this is kind of a major issue, and if our participations actually didn't count then we definitely deserve compensation.
  • Registered: 2017-07-24
  • Topics: 58
  • Posts: 1237
On 2017-06-10 05:20:30Show this Author Only
4#
Hello,

Please check your PM :)
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