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5.0 GNW Treasure Minato
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Views: 879 ｜ Replies: 2
[ Other ] Customer Support Ticket

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엘
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 22
On 2017-06-03 06:39:35 ｜ Show this Author Only ｜ Descending Order
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How long will it take to get my ticket answered? I am trying to figure out if "Waiting for reply" means that they have opened the ticket and are thinking of what to reply but it has been hours and I am still trying to recharge. I have sent to both I think an admin and a customer support ticket for help on an issue that is not my fault. Can anyone give me some insight? Thanks.
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AddisonEmery
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 452
On 2017-06-03 08:53:55 ｜ Show this Author Only
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Hi, i have pm'd you again, please be patient as payment issues take time to be investigated and don't always have an immediate solution... =)
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