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Views: 5574 ｜ Replies: 13
[ Bugs ] Recharged Ingots does not add into the account

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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2017-05-30 22:49:24 ｜ Show All Posts
2＃
Hello.

Did you receive your ingots or are you missing ingots as well ?
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2017-05-31 04:15:39 ｜ Show All Posts
6＃
Can you please give me your UID ? Also, if possible, transaction ID would be really helpful. We will check this.
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2017-06-01 20:15:37 ｜ Show All Posts
8＃
  • BlankTheKingOfG On 2017-05-31 09:37:40
  • Platform: Mini Client
    Server ID: S263
    Character Name: Blank
    UID: 200000094709970
    Payment option: FPX
    Was the money deducted from your payment account: Yes, RM 40.75
    Track ID/ Transaction ID: 1705302058250474
    Accurate Recharge Time: 30/5/2017 08:57:52pm (plus/minus)
Hey there.

One more question. When you finished your recharge order, what was the status of transaction ? Did it say it was successful ?
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