I lost money from unsuccessful transaction

On 2017-05-25 23:44:27 ｜ Show this Author Only ｜ Descending Order

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First of all, today I tried to recharge when I was using mini client by Paypal many times but when it showed purchase confirmation screen, I clicked on it but transaction is not success.

After that, I switched to use browser to tried recharge again, and I suceed recharge 15k ingots from this way.

But my problems started when I got message from my bank, I got only 15k ingots (99.99USD 3 times) but game charged me 5 times

this is my evidence

In my PayPal system shown that I complete just 3 of transaction (only 25/5/2017)
https://www.img.in.th/images/9655acfa599abeb2ad482c070159079a.jpghttps://www.img.in.th/images/c213eea0021263617a5a629e93611b18.jpghttps://www.img.in.th/images/298f85867990389e8ea15884a65338e9.jpghttps://www.img.in.th/images/5e238e87a974fae6280af3e7190b1ea9.jpg

but in my bank staement shown that I paid for times
https://www.img.in.th/images/b9767f865f50c2083bbd9f205a81160f.jpg

This shown that I got only 15k ingots, and 154 spins for shinobi fest
https://www.img.in.th/images/587622570731101d1a28d46f36fa0b32.jpg
https://www.img.in.th/images/c3b3a9ba8d8dee32483b6d7eef9d0f2d.jpg

My name is MergePlease
Server 210
UID:200000092536522

I need my money back, Please help me

Thank you

This post was last edited by MergePlease at 2017-5-25 23:51